Mayura DACMS
Privacy Policy
Last updated: 7 April 2026
This Privacy Policy explains how Mayura DACMS collects, uses, stores, and protects your information when you use our website, mobile application, and related agricultural services.
1. Information We Collect
We may collect account details, profile and farm information, uploaded photos or documents, advisory chat data, usage analytics, and device information. Depending on features used, we may also process location data to improve local recommendations.
2. How We Use Information
We use information to provide and improve services, verify identity, deliver crop and soil guidance, support marketplace and onboarding workflows, secure accounts, prevent abuse, and communicate important updates.
3. Sharing and Disclosure
We do not sell personal information. We may share data with trusted service providers, verification partners, and authorities where required by law, contract, or to protect users, platform integrity, and public safety.
4. Data Retention
We retain information only as long as needed for service delivery, legal obligations, dispute resolution, and security. Retention periods vary by data type and operational requirements.
5. Security
We apply technical and organizational safeguards to protect data from unauthorized access, loss, or misuse. No method of transmission or storage is fully risk-free, but we continuously improve controls and monitoring.
6. Your Choices
You may request access, correction, or deletion of eligible personal information, subject to legal and operational limits. You can also manage certain permissions such as camera, photos, microphone, and location in your device settings.
7. Children and Sensitive Data
Our services are not directed to children without guardian supervision. We process sensitive data only where necessary for platform features such as identity verification and compliance.
8. Policy Updates
We may revise this policy to reflect legal, technical, or service changes. The latest version will always be published on this page with an updated effective date.
9. Contact
For privacy requests or questions, contact our support team:
Email: info@maff.gov.kh
Phone: +1 5106009124